Transforming The Way You Live – Live Magazines

We are delighted to have been featured in an article on Live Magazines.

Having replaced old conservatories with new structures, two delighted homeowners explain why they chose Whalley Home Improvements to carry out the work.

A retired Ribble Valley couple living in Wilpshire are thrilled with their newly built conservatory that has transformed the way they live. Mike and Dot Millward moved into their 1930s detached bungalow eight years ago but were unhappy with the conservatory that had been built as an add-on between the garage and the house.

With a polycarbonate roof, it was not ideal, as former Blackburn Museum curator Mike explains: “We put up with it for a while- in summer it was over 55 degrees and in winter it would get down to -101. So eventually we made the decision to replace it.

After seeing an advertisement for Whalley Home Improvements, the couple made an appointment to talk to the company, which has forged a reputation for high-quality workmanship on replacement windows, doors, extensions and particularly for orangeries and conservatories.

They met with Whalley Home Improvements co-founder Emma Hodgkinson, who formerly worked for Ultraframe, gaining first-class product knowledge over many years.

“When we first went to see Emma, it was at the time when builders were really hard to find. But the people at Whalley Home Improvements were very accommodating,” recalls Mike. 

Having spoken to Emma, Mike and Dot decided to go for a newly-built conservatory with the same footprint as the previous one, with a five-metre wall of sliding doors and featuring Ultraframe’s world-leading, solid Living Roof system replacing the old polycarbonate one.

“It has been a fantastic success,” agree Mike and Dot, who previously worked as a laboratory technician, “Simply amazing! During the summer and autumn, we spent all of our time in there as it overlooks the garden. While we used the room before, it is so much more ‘liveable’ in now,”

Speaking about the installation carried out by Emma and the Whalley Home Improvements’ craftsmen, Mike adds: “They were brilliant and so efficient, “I can’t recommend Emma highly enough. All the tradespeople that carried out the work are really good at what they do. They were also pleasant and polite and always considerate.

“We had nothing at all to complain about. We had a very minor problem, it was minuscule, and when we called them about it, they were here within the hour to fix it- so, first-class after-sales too!

“We are so happy with our new conservatory, what a transformation!”

Another very happy customer, who lives in a 1930s three-bedroom, semi-detached house in Great Harwood, has been similarly delighted with her new conservatory.

The house, built of Accrington brick, previously had a conservatory extension off the kitchen, and, like Mike and Dot’s original conservatory, it had a polycarbonate roof and was poorly insulated.

The homeowner wanted the conservatory to feel more like a ‘proper room’: “The conservatory was long and quite narrow,” she explains, “I have a lovely terrace at the back and wanted to be able to look out over that.”

Her first step was to discuss her aims with Emma: “I had a good idea of what I wanted to achieve, Emma was really efficient and came up with a great design. She is really knowledgeable about each and every product,”

The old conservatory was replaced with a well-insulated, new solid roof system, new windows and French doors were created so that the householder could walk out onto the terrace in the south-west facing garden that has fencing with lots of greenery: “I can now enjoy the afternoon sunshine in my new conservatory, which really is lovely.

“Whalley Home Improvements were so efficient and exceptionally considerate. I couldn’t really use my kitchen for three days, but they swiftly created my new conservatory with very little disruption.”

Speaking about the two similar conservatory projects, Emma says: “This dilemma is fairly typical, Many homeowners find that the temperature varies too much with the old-style polycarbonate roof- the latest Ultraframe roof system provides a perfect solution to this.

“We have a great team, and customer service is at the heart of everything we do at Whalley Home Improvements,”

Award-winning Whalley Home Improvements was co-founded three years ago by Emma and partner Graham Fielden, of long-established joiners Frank Fielden and Son.

Working alongside leading manufacturers of doors, windows and roof systems, Whalley Home Improvements offers the best in window and door fitting, building construction and a full project management service. With a skilled team of experienced builders, fitters, craftsmen and professionals, Whalley Home Improvements works with a number of highly respected products, including Ultraframe’s globally renowned roof system, as well as being a trusted installer for Rockdoor.

Fully CORGI Fenestration accredited for window and door installation, the company also works with the latest generation of Timberlook sash windows, which come with a 10-year warranty.

Working with a number of exclusive suppliers means the company can offer doors and windows in UPVC, timber and aluminium in a wide range of beautiful heritage colours and styles. 

As well as offering window and door installation, the team works on traditional and modern extensions and will oversee any project from conception to completion.

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